Returns & Exchanges

At BIN ILYAS, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return or exchange eligible items within 14 days of delivery in their original condition.

1

Initiate a Request

Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.

3

Ship Your Return

Affix the provided shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Quality Inspection & Refund

Once we receive and inspect your items, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing